If you're unable to access the form you can contact our team via email. If you're unable to access the form or Live Chat you can contact our team via email. The headset connects directly to your computers sound card, and the included amplifier lets you control every part of your audio experience, whether you are. These buttons are highlighted in the image. To hard-reset your Stealth 600 Gen 2 Xbox headset, please do the following: Hold down the Connect and Mode buttons for 20 seconds. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page on our site. Keep an eye on the lower right hand corner of your browser window for the live chat icon when filling out the form or visiting another page within the support section of our site. If your headset will not respond to button presses and is displaying a solid Red LED, please follow the below steps to reset your headset. That's available directly on the main Turtle Beach website. The team can also be contacted via Live Chat between 9:30 AM EST and 4:30 PM EST from Monday through Friday. To do that, please fill out the form at the link below. If you go over the process listed above and continue to have the same inconvenience when you set your headset back up with your console, you will want to reach out directly to our support team for further assistance. If the Audio Hub does not prompt you to update, disconnect the USB cable from the headset and your computer, then go back and try steps 2-6 again. (If the Audio Hub prompts you to connect a device, make sure the transmitter is connected to a USB port on the computer.) The Audio Hub will prompt you to update the headset. Hold down the MODE button while connecting the other end of the USB Cable into your computer USB port. (If it turned on, power it OFF again, and make sure it stays off.)Ĭonnect the small end of the USB Cable to the Headset’s USB-C port. Make sure the headset is still powered OFF. Open the Turtle Beach Audio Hub application on your Windows PC or Mac computer.Ĭonnect the Stealth 600P Gen2 transmitter to a USB port on your computer. NOTE: The latest Audio Hub can be downloaded at *** Start this process with the Headset powered OFF and its USB cable disconnected at both ends. The idea is to wipe clean the headset and its transmitter's programming, then install the programming again from scratch, to ensure a new, clean installation. If you have your transmitter connected alongside your headset and are receiving this message please try a force-update/restore with the Turtle Beach Audio Hub application for Windows or MacOS. Got this headset and amp a couple days ago and Im. If you have the Stealth 700 GEN 2 for PlayStation, you will need to connect the headset's transmitter to your PC (or laptop) along with your headset in order for the Audio Hub to recognize your complete product. Turtle beach elite pro 2 superamp xbox audio hub problems 1.
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